I have used Fotki for almost 2 years now as my photo gallery site and photo hosting to link to forums and blogs. In these 2 years, I have been mostly happy with Fotki. I thought their service was good, the site has been quite stable and the price for unlimited storage premium account is fair.
However, in the past 2 days, I have suddenly struck by a bitter experience. Due to the popularity of my recent posts on the new Canon 40D, which helped to reach top post and one of the top blogs status at WordPress.com, my blog has been getting lots of hits and traffic. Unfortunately, it made me realized that Fotki has a daily traffic limit. Fotki would lock your account for the day if you have gone past the daily traffic limit and would only unlock your account the next day.
Obviously, this has caused a lot of trouble for me as I have to move all the photos on my 40D posts to other hosting site (in fact, I have moved them to WordPress for the moment). However, even though I have moved all the photos on my 40D posts to WordPress, I still hit over the traffic limit again at Fotki today, probably because of the popularity of my 40D posts have helped to attract visitors to see my other blog posts too and most of these posts have photos hosted at Fotki.
Now, if only I had known in the first place that Fotki has a daily traffic limit, then I would have planned things differently. When I joined Fotki almost 2 years ago, I read through their terms of service and other informations on their premium account and I did not see any mention of traffic limit anywhere. In fact, I have always told my friends that Fotki was a really great service as they did not have limit on either storage or bandwidth.
Well, now I know at least the bandwidth part is not true. I have sent a email to Fotki to protest about my situation and is awaiting their reply. I have done a Google search for “Fotki daily limit” and found that Fotki do have daily limit mentioned somewhere inside their help pages. but Fotki help pages unfortunately looks like a 10,00 page legal contract and the part on daily traffic limit is deeply buried inside item 13.7.1.
I think Fotki should clearly state the daily traffic limit on their information page about premium account and on the terms of service page. Who in the right mind would go through all the help pages and to go to item 13.7.1 before they can find details about daily traffic limit?
I am awaiting Fotki to reply to me now. If they are unwilling to solve this problem for me, I may have to strongly consider moving my photo hosting and gallery site completely to another company.